Shipping Policy
Thank you for your purchase from MOVE N' JOY. This policy contains details about our shipping methods, timelines, and costs.
1. Order Processing All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. All shipments are fully insured from the time your package leaves our premises to the moment you accept it.
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Domestic Shipping (France): [e.g., 3-5 business days]
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International Shipping: [e.g., 7-16 business days]
Delivery delays can occasionally occur.
3. Customs, Duties, and Taxes MOVE N' JOY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages MOVE N' JOY is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us If you have any questions about this Shipping Policy, you can contact us: Email: support@gpfreedesign.com